TERMS OF SERVICE

The use of the services offered by the pixwrap.com website (hereinafter referred to as the “Service”) and the products offered by pixwrap.com (hereinafter referred to as the “Product”), is subject to the terms of this agreement entered into between those who benefit from the Service (hereinafter referred to as the “User”) and Pixwrap Advertising Services Limited Company e-commerce (hereinafter referred to as “Pixwrap Advertising Services”).

By using the Service, the User is deemed to have fully read the provisions of this agreement regarding the basis of the relationship between Pixwrap Advertising Services and the User, as well as the privacy policy and terms of service. The terms of use set out below are an integral part of the agreement. Benefiting from the Service is contingent upon the User’s compliance with the terms of use set out below.

By using the Service, the User is deemed to have read and accepted the terms set out below. If you do not accept the terms set out below, please do not use the Pixwrap.com website.

The content of the web page containing general information about the Service offered to the User and the terms of use may be changed at any time by Pixwrap Advertising Services without notice to the User. As long as the User continues to use the Service, they are deemed to have accepted any changes made to the terms of use specified on this page. The User’s acceptance of these terms constitutes an agreement between the User and Pixwrap Advertising Services. The User’s right to benefit from the Service will remain valid as long as they act in accordance with the terms of use.

Order Process

In order for the User to use the personal printing service offered by Pixwrap Advertising Services, they must first log in with their own account information.

After logging in with their personal account information, the User can place their own photos onto the product they have selected.

After placing the photos, the User completes their order by entering the necessary order and payment information through the site.

The order and payment information entered into the system by the User is filed together with the images to be used for printing and transmitted to the Pixwrap.com infrastructure.

After the User has submitted all order information and all photos to be used on the product, the Pixwrap.com site automatically checks that the submitted file has arrived without issue. (This feature needs to be integrated into the website.) After this check, payment is collected from the User via credit card.

After payment has been collected, an e-mail titled “Pixwrap – Your order has been received” is sent to the User by Pixwrap Advertising Services. (This feature needs to be integrated into the website.)

After the e-mail has been sent, the order moves to the production stage. An order is not considered to have been received until the e-mail titled “Pixwrap – Your order has been received” has been sent to the User by Pixwrap Advertising Services.

All information relating to a completed order, including photographs, is archived by Pixwrap Advertising Services for a period of 90 days and deleted at the end of that period. This deletion process includes uploaded photographs. Photo strips created by the User are kept so that users can view them in their previous orders section and place the same order again (so as not to have to repeat the strip-creation process with every order). Data entered into the system by the User is not shared with third parties in any way without the User’s explicit consent. (This feature needs to be integrated into the website – photos should be automatically deleted after 30 days.)

Delivery Process

Ordered products are intended to be delivered to the User within 7-10 business days at the latest. Any delay in delivery does not give the User the right to cancel the order or to make any claim and/or demand compensation on this basis.

To prevent any damage to ordered products during delivery, products are handed over to the carrier in packaged form. Pixwrap Advertising Services cannot in any way be held responsible for damage caused to packaged products by carriers or their agents.

Ordered products are delivered to the User via a contracted shipping company.

Responsibilities

Pixwrap Advertising Services assumes no responsibility for any loss and/or damage that may occur in the data entered for the order.

The print quality of the ordered product is entirely related to the resolution of the images selected by the User.

The User is solely responsible for verifying the accuracy of the product content, including photographs and layout. The moment the User places an order, they are deemed to have approved the content of the order and accepted that the order is ready for printing as submitted.

Copyright

Pixwrap Advertising Services cannot in any way be held responsible for intellectual property infringements related to ordered products. The User accepts that, in the event of a violation of legal regulations relating to intellectual property rights while using the Service, they alone will be fully responsible for the legal consequences of such actions.

The User accepts and warrants that they hold the copyright to the product they have ordered and/or have obtained the explicit written consent of the copyright holder, and/or that no intellectual property infringement will occur as a result of this product.

Pixwrap Advertising Services accepts no responsibility whatsoever for the content and/or accuracy of the files ordered by the User.

The User unconditionally accepts and undertakes to comply with Turkish Law and/or the intellectual property laws of all other countries to which the product will be distributed, in connection with the ordering and distribution of the product.

Warranty

The User shall submit any complaints regarding the product to the phone number stated on Pixwrap Advertising Services’ website within 14 days of the product being delivered to them.

If, following an assessment made upon such notification, the User’s complaint is found to be justified, Pixwrap Advertising Services will offer the User a new product consisting of a reprint of the order given, or will refund the price by deducting all costs incurred for printing the product. The choice belongs to Pixwrap Advertising Services. Pixwrap Advertising Services is not responsible for wear and tear resulting from any improper use or storage under inappropriate conditions, other than printing errors.

General

The Pixwrap.com website may not be used in a way that may contain prohibited content. Content with the following characteristics is considered prohibited content:

Content that is misleading, pornographic, obscene, offensive, degrading, contains profanity, etc.

Content that infringes copyright and/or is used without the written permission and knowledge of the rights holder

Content that constitutes an infringement of personal rights

Content and computer code containing viruses, corrupted files, etc., and/or intended to make the use of the Service difficult or to prevent it

Content that has the nature of illegal activity or that encourages illegal activities

The User is solely responsible for all copyrights related to the product they have ordered.

The Pixwrap.com website is open to the use of persons who log in with accurate Google, Facebook, Instagram, or e-mail account information and enter their address information completely. The User’s ability to benefit from the Service depends on accurately, completely and currently providing all requested information to the Pixwrap.com website.

Minors may only use the Pixwrap.com website with the permission of an adult User who is the credit card holder.

Pixwrap Advertising Services reserves the right to block access to the Pixwrap.com website and software for persons who attempt or may attempt to act in violation of the terms of this agreement.

Pixwrap Advertising Services provides no warranty or guarantee as to the accuracy, currency, performance, completeness or suitability of the materials found on the Pixwrap.com website or submitted to this site for any purpose. The User accepts that such information and materials may contain uncertainties and errors. Such uncertainties and inaccuracies are outside the responsibility of Pixwrap Advertising Services. Pixwrap Advertising Services cannot be held responsible for any direct or indirect damages that may arise from the use or inability to use the Service, or from the use of a Google, Facebook, Instagram or e-mail user account by others.

All risk related to the use of information or materials contained within the Pixwrap.com website, its products and services belongs to the User. Pixwrap Advertising Services accepts no responsibility and assumes no liability in this regard.

The courts and enforcement offices of Ankara have jurisdiction over any dispute arising from the use of the Service.